Disruptive and Conventional Technologies for the Support of Logistics Processes: A Literature Review

The supply chain has become a key element of increasing the productivity and competitiveness of companies. To achieve this, it is essential to implement a strategy based on the use of technologies, which depends on knowledge of the scope and impact of logistics technologies. Therefore, this article aims to identify the main technologies supporting logistics management and supply chain processes to establish their functionality, scope, and impacts. For this, conventional technologies and technologies framed by the concept of Industry 4.0 that allow the implementation of Logistics 4.0 in companies are analyzed. As a result of searching databases such as Scopus, Web of Science, and Science Direct, we provide an analysis of 18 technologies focusing on their definition, scope, and the logistics processes involved. This study concludes that technologies in logistics management allow for a reduction in total costs, improve collaboration with suppliers and customers, increase the visibility and traceability of products and information, and support decision-making for all agents in the supply chain, including the final consumer.