TY - JOUR
T1 - Corporate hypocrisy in the context of corporate social responsibility
T2 - a literature review
AU - Pacheco-Ortiz, Diana
AU - Escobar-Sierra, Manuela
AU - Suárez-Monsalve, Ana María
N1 - Publisher Copyright:
© 2024, Emerald Publishing Limited.
PY - 2024
Y1 - 2024
N2 - Purpose: Corporate social responsibility (CSR) is going through a critical period that challenges its capacity to respond to social and environmental crises, which could be associated with the growing Corporate Hypocrisy (CH) phenomenon. This study aims to identify the theoretical perspectives of the scientific literature on CH as a contemporary phenomenon concerning CSR. Design/methodology/approach: We adopted a sequential mixed-method approach in this study. First, we conducted a bibliometric analysis of the publications on the Web of Science database. Subsequently, we performed a content analysis of CH with CSR. Findings: The literature review revealed two main research paths: the first deals with the perceptions of hypocrisy; the second relates to the company’s responsibility for disclosure. In addition, we found that researchers use different expressions to refer to the gap between discourse and action in organisations. Some authors suggest subtle differences between these terms, while others use them interchangeably. The causes of this phenomenon vary according to the facets of hypocrisy and the negative implications for the reputation and credibility of companies. Originality/value: This study contributes to understanding the dissociation between CSR statements and practices. To this end, it combines and collates the literature on a phenomenon studied from different sides using numerous designations.
AB - Purpose: Corporate social responsibility (CSR) is going through a critical period that challenges its capacity to respond to social and environmental crises, which could be associated with the growing Corporate Hypocrisy (CH) phenomenon. This study aims to identify the theoretical perspectives of the scientific literature on CH as a contemporary phenomenon concerning CSR. Design/methodology/approach: We adopted a sequential mixed-method approach in this study. First, we conducted a bibliometric analysis of the publications on the Web of Science database. Subsequently, we performed a content analysis of CH with CSR. Findings: The literature review revealed two main research paths: the first deals with the perceptions of hypocrisy; the second relates to the company’s responsibility for disclosure. In addition, we found that researchers use different expressions to refer to the gap between discourse and action in organisations. Some authors suggest subtle differences between these terms, while others use them interchangeably. The causes of this phenomenon vary according to the facets of hypocrisy and the negative implications for the reputation and credibility of companies. Originality/value: This study contributes to understanding the dissociation between CSR statements and practices. To this end, it combines and collates the literature on a phenomenon studied from different sides using numerous designations.
KW - Bibliometric analysis
KW - Corporate hypocrisy
KW - Corporate social responsibility
KW - Greenwashing
UR - http://www.scopus.com/inward/record.url?scp=85195566393&partnerID=8YFLogxK
U2 - 10.1108/SRJ-10-2022-0421
DO - 10.1108/SRJ-10-2022-0421
M3 - Artículo de revisión
AN - SCOPUS:85195566393
SN - 1747-1117
VL - 20
SP - 1576
EP - 1596
JO - Social Responsibility Journal
JF - Social Responsibility Journal
IS - 8
ER -