Student eXperience (SX) concept

Gabriel M.V. Ramirez; Sandra Cano; Yenny Mendez; Jeferson Arango; Fernando Moreira

doi:10.23919/CISTI54924.2022.9820464

Student eXperience (SX) concept

Gabriel M.V. Ramirez, Sandra Cano, Yenny Mendez, Jeferson Arango, Fernando Moreira

ARKADIUS Research Group

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

User eXperience (UX) is a discipline that has impacted the development of technology products in multiple aspects and contexts. UX has made it possible to improve human-machine interaction processes by making them more intuitive. Principles and metrics have been generated to support UX activities to achieve this. In its natural order, we can observe the evolution of the discipline permeating new spaces and developing new research fields such as Customer Experience (CX). In this case, we will present a proposal of the Student Experience (SX) concept based on the literature.

Original language	English
Title of host publication	Proceedings of 2022 17th Iberian Conference on Information Systems and Technologies, CISTI 2022
Editors	Alvaro Rocha, Borja Bordel, Francisco Garcia Penalvo, Ramiro Goncalves
Publisher	IEEE Computer Society
ISBN (Electronic)	9789893334362
DOIs	https://doi.org/10.23919/CISTI54924.2022.9820464
State	Published - 2022
Event	17th Iberian Conference on Information Systems and Technologies, CISTI 2022 - Madrid, Spain Duration: 22 Jun 2022 → 25 Jun 2022

Publication series

Name	Iberian Conference on Information Systems and Technologies, CISTI
Volume	2022-June
ISSN (Print)	2166-0727
ISSN (Electronic)	2166-0735

Conference

Conference	17th Iberian Conference on Information Systems and Technologies, CISTI 2022
Country/Territory	Spain
City	Madrid
Period	22/06/22 → 25/06/22

Keywords

Customer eXperience CX
Human-Computer Interaction HCI
Student eXperience SX
User eXperience UX

Access to Document

10.23919/CISTI54924.2022.9820464

Cite this

Ramirez, G. M. V., Cano, S., Mendez, Y., Arango, J., & Moreira, F. (2022). Student eXperience (SX) concept. In A. Rocha, B. Bordel, F. G. Penalvo, & R. Goncalves (Eds.), Proceedings of 2022 17th Iberian Conference on Information Systems and Technologies, CISTI 2022 (Iberian Conference on Information Systems and Technologies, CISTI; Vol. 2022-June). IEEE Computer Society. https://doi.org/10.23919/CISTI54924.2022.9820464

Ramirez, Gabriel M.V. ; Cano, Sandra ; Mendez, Yenny et al. / Student eXperience (SX) concept. Proceedings of 2022 17th Iberian Conference on Information Systems and Technologies, CISTI 2022. editor / Alvaro Rocha ; Borja Bordel ; Francisco Garcia Penalvo ; Ramiro Goncalves. IEEE Computer Society, 2022. (Iberian Conference on Information Systems and Technologies, CISTI).

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abstract = "User eXperience (UX) is a discipline that has impacted the development of technology products in multiple aspects and contexts. UX has made it possible to improve human-machine interaction processes by making them more intuitive. Principles and metrics have been generated to support UX activities to achieve this. In its natural order, we can observe the evolution of the discipline permeating new spaces and developing new research fields such as Customer Experience (CX). In this case, we will present a proposal of the Student Experience (SX) concept based on the literature.",

keywords = "Customer eXperience CX, Human-Computer Interaction HCI, Student eXperience SX, User eXperience UX",

author = "Ramirez, {Gabriel M.V.} and Sandra Cano and Yenny Mendez and Jeferson Arango and Fernando Moreira",

note = "Publisher Copyright: {\textcopyright} 2022 IEEE Computer Society. All rights reserved.; 17th Iberian Conference on Information Systems and Technologies, CISTI 2022 ; Conference date: 22-06-2022 Through 25-06-2022",

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doi = "10.23919/CISTI54924.2022.9820464",

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series = "Iberian Conference on Information Systems and Technologies, CISTI",

publisher = "IEEE Computer Society",

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Ramirez, GMV, Cano, S, Mendez, Y, Arango, J & Moreira, F 2022, Student eXperience (SX) concept. in A Rocha, B Bordel, FG Penalvo & R Goncalves (eds), Proceedings of 2022 17th Iberian Conference on Information Systems and Technologies, CISTI 2022. Iberian Conference on Information Systems and Technologies, CISTI, vol. 2022-June, IEEE Computer Society, 17th Iberian Conference on Information Systems and Technologies, CISTI 2022, Madrid, Spain, 22/06/22. https://doi.org/10.23919/CISTI54924.2022.9820464

Student eXperience (SX) concept. / Ramirez, Gabriel M.V.; Cano, Sandra; Mendez, Yenny et al.
Proceedings of 2022 17th Iberian Conference on Information Systems and Technologies, CISTI 2022. ed. / Alvaro Rocha; Borja Bordel; Francisco Garcia Penalvo; Ramiro Goncalves. IEEE Computer Society, 2022. (Iberian Conference on Information Systems and Technologies, CISTI; Vol. 2022-June).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Arango, Jeferson

AU - Moreira, Fernando

PY - 2022

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AB - User eXperience (UX) is a discipline that has impacted the development of technology products in multiple aspects and contexts. UX has made it possible to improve human-machine interaction processes by making them more intuitive. Principles and metrics have been generated to support UX activities to achieve this. In its natural order, we can observe the evolution of the discipline permeating new spaces and developing new research fields such as Customer Experience (CX). In this case, we will present a proposal of the Student Experience (SX) concept based on the literature.

KW - Customer eXperience CX

KW - Human-Computer Interaction HCI

KW - Student eXperience SX

KW - User eXperience UX

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M3 - Contribución a la conferencia

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T3 - Iberian Conference on Information Systems and Technologies, CISTI

BT - Proceedings of 2022 17th Iberian Conference on Information Systems and Technologies, CISTI 2022

A2 - Rocha, Alvaro

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A2 - Penalvo, Francisco Garcia

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Y2 - 22 June 2022 through 25 June 2022

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Ramirez GMV, Cano S, Mendez Y, Arango J, Moreira F. Student eXperience (SX) concept. In Rocha A, Bordel B, Penalvo FG, Goncalves R, editors, Proceedings of 2022 17th Iberian Conference on Information Systems and Technologies, CISTI 2022. IEEE Computer Society. 2022. (Iberian Conference on Information Systems and Technologies, CISTI). doi: 10.23919/CISTI54924.2022.9820464

Student eXperience (SX) concept

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