Quantification model operational risk for the personal banking and retail line for financial entities of the cooperative sector

The literature in general, classifies financial risks into three large groups: market, credit and operational risks. most methodologies focus on measuring market risk and credit risk; but nevertheless

Build a quantitative model for the measurement of operational risk in the operational line of personal and retail banking in financial entities of the cooperative sector,

Given the complexity that exists in the management of operational risk, the model improves operational processes by reducing the losses caused by failures in processes, technology, people and external events.